Effective Date: 24/03/2025
Welcome to SoftBajar! We sell Home & Kitchen products and some clothing items. This policy explains how we handle shipping, delivery time, charges, and more.
Order Processing
- We usually prepare (process) all orders within 1–2 working days (Monday to Friday).
- During busy times (like festivals or sales), it may take a little longer.
- Once your order is shipped, we’ll send you a tracking number by email or SMS.
Delivery Time & Shipping Types
We offer the following shipping options:
- Standard Shipping: 3–7 working days.
- Express Shipping: 1–3 working days.
Note: Delivery time & type may vary depending on your location and local courier availability.
Shipping Charges
- Domestic Shipping: Rates are calculated at checkout based on weight, dimensions, and delivery location.
- Free Shipping on all orders above ₹1999/-
Where We Ship
- We deliver to all major cities and towns in India, including tier 2 and tier 3 cities.
- We do not deliver to areas where courier service is unavailable.
Packaging & Product Protection
- All items, particularly fragile Home & Kitchen products, are carefully packaged to ensure they arrive safely.
- When possible, we use eco-friendly and recyclable materials for packaging.
Tracking Your Order
- Once your order is shipped, we’ll send you a tracking link.
- You can also check your order status in your account on our website.
Delays, Damaged, or Lost Orders
If your package arrives damaged or lost, please contact us immediately. We will do our best to resolve the issue.
Changing the Shipping Address
- Need to change your address? Contact us within 2 hours of placing the order.
- After the order is shipped, the address cannot be changed.
Contact Us
Have questions? We’re here to help! Visit our Contact Us page or reach out to us at.
Thank you for shopping with SoftBajar!
We may update this Shipping Policy from time to time. Please check this page for the latest version.